Privacy Policy
At Flying Lady Boat Tours, LLC, your privacy is important to us. We are committed to protecting your personal information and ensuring that your data is handled responsibly. This policy explains how we collect, use, and protect your information when you interact with us, either through our website, booking system, or other services.
1. Information We Collect
We may collect the following types of information when you interact with us:
- Personal Information: Name, email address, phone number, payment information, and other details necessary for booking or communication.
- Non-Personal Information: Browser type, IP address, and browsing activity collected through cookies and similar technologies to improve your experience on our website.
2. How We Use Your Information
We use your information only for purposes that enhance your experience with us, including:
- Processing and managing tour reservations
- Sending booking confirmations, reminders, and service updates
- Providing customer support and responding to inquiries
- Improving our services, website functionality, and user experience
- Sharing relevant promotions, discounts, or newsletters (only if you opt in)
3. Protecting Your Information
We take your privacy seriously and have implemented safeguards to protect your data, including:
- Secure payment processing
- Limited access to your information by authorized personnel only
- Encryption and secure storage of personal data
4. We Will Never Sell Your Data
At Flying Lady Boat Tours, LLC, we believe that trust is earned by respecting your privacy.
- We do not sell, trade, or rent your personal information to third parties.
- We only share data with trusted service providers (e.g., payment processors) when absolutely necessary to provide our services.
5. Your Choices
You have control over your information:
- Opt-out: You can opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
- Access and Update: You can request access to or updates to your personal information by contacting us.
6. Cookies and Tracking
Our website may use cookies and similar technologies to provide a better browsing experience. You can adjust your browser settings to manage or block cookies if you prefer.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.
8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this privacy policy or how your information is handled, please contact us at: 561-222-3622.